Companies like Chick-fil-A and Amazon are growing exponentially because they deeply understand what it is like for a customer to interact with their company and purchase from them, and that is what makes them so successful.

With a Customer Experience Report, we’ll use our experience as Mystery Shoppers (at businesses including grocery stores, fast food restaurants, car repair shops, eye-wear stores and others) to see with fresh eyes what the process is like to work with your company and then provide a report on our findings.